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General Philatelic/Gen. Discussion : Israel Post Company - quality of service:

 

Author
Postings
Milco
Members Picture


20 May 2016
10:44:56am
Holly Moses!

Israel Post Company: The erosion of quality of service are visible almost every day! Terrible how this Company ignore all of basic rules!

This company, have and FaceBook page, and are very directly informed how people struggle with waiting in row, in every PO branches around country!

Responsible managers in this company know well that mail delivery from twice per day, go down to once per week!

And now, see my surprise of today!
"R" mail, opened by someone, on top!
I asked clerk who made it, and where - "response" was very simple: "...I don't know..."! (take it - or leave it).

Basic procedure are:
to put this open-up mail in one small PVC bag, put on it "Declaration" that mail arrive opened, and that recipient know that it is recorded in Post.
Here, for long time almost, this procedure are totally ignored, and no one can be sure what is happening. (we can only doubt the matter)
...terrible deteriorating in service, that is result of going Gov't Co. to Public Co.

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Author/Postings
Members Picture
Milco

20 May 2016
10:44:56am

Holly Moses!

Israel Post Company: The erosion of quality of service are visible almost every day! Terrible how this Company ignore all of basic rules!

This company, have and FaceBook page, and are very directly informed how people struggle with waiting in row, in every PO branches around country!

Responsible managers in this company know well that mail delivery from twice per day, go down to once per week!

And now, see my surprise of today!
"R" mail, opened by someone, on top!
I asked clerk who made it, and where - "response" was very simple: "...I don't know..."! (take it - or leave it).

Basic procedure are:
to put this open-up mail in one small PVC bag, put on it "Declaration" that mail arrive opened, and that recipient know that it is recorded in Post.
Here, for long time almost, this procedure are totally ignored, and no one can be sure what is happening. (we can only doubt the matter)
...terrible deteriorating in service, that is result of going Gov't Co. to Public Co.

��Image Not Found�

Like
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this post

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