Discussion - Member to Member Sales - Research Center
Discussion - Member to Member Sales - Research Center
Greg
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Hi Everyone;
Soundcrest said:
"You know, I just went in and added those @@@ to the titles of the auctions and really, you should not be able to change a listing if there is a bid on it."
If you check the auction rules, there are only certain things that are not able to be changed, after a lot has received bids.
The two that I'm aware of are:
1) Price
2) Auction Duration
3) A possible third might be shipping terms?
Maybe Michael####s can add to this info.
Just thinkin'....
TuskenRaider
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A seller is permitted to make some changes to an auction lot after it has received a bid. The edits that are permitted are to allow a seller to clarify/fix descriptions, including the title.
The information that cannot be edited is:
- auction closing date
- starting bid
- buy it now price
- activation status
- shipping and payment terms
- "Delete Flag" field (the lot cannot be deleted)
Note that a seller can change shipping and payment terms at any time. However, changes made will only apply to items that had not previously been sold, or active lots with no bids on them.
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I do think though that the title and the photo should not be allowed to be changed once there is a bid. While I do not think that a person would intentionally change it (say from MNH to hinged) or swap stamps, better to be safe than sorry. On the other hand it is nice to be able to change the photo if there is a bid and someone tells you you have the wrong photo.
Greg
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Greg,
If a seller makes a change to the title, say from MNH to hinged, changes the image, or makes any other material change in the item description AFTER a bid has been placed, and that bidder is the winner of the item, I would hope that the seller would be willing to cancel the purchase if the buyer doesn't want the item. If the buyer states that he was looking for MNH, but the change in description turned the item into an item that was not as initially described and made it no longer desirable, to me that is a justified reason for wanting to cancel the transaction.
HOWEVER, the buyer will have to follow the rules, notify the seller of the desire to terminate the purchase, AND the seller will have to agree. If the seller doesn't agree, I would be willing to uphold a dispute for the buyer in this instance.
The better course of action would be for a seller upon making a material change to contact the bidder(s) to notify them of the changes. If the bidder(s) are no longer interested in the item, the seller should contact the Auctioneer or WebMaster to delete the listing.
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07:52:27am
"The better course of action would be for a seller upon making a material change to contact the bidder(s) to notify them of the changes. If the bidder(s) are no longer interested in the item, the seller should contact the Auctioneer or WebMaster to delete the listing."
I believe that is too complex. The original suggestion of no changes to pictures/title/description for items with a bid is the correct one.
In the event of a listing error, the method should be: cancellation of existing bids, deletion of the auction and relisting with the correct description. Much better that the bidder on an incorrect description get an email letting him know there was an error in the listing and the auction was cancelled, rather than attempt to go through with a transaction that has already had an error identified.
While I am loathe to suggest more things for Tim's "to-do" list, I think that checking for a bid before allowing an edit of these fields is a small programming change.
Roy
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A really simple solution, I think, which I encountered and went very well. It eschews rules/exceptions/moral outrage in deference to the fundamental tenet of "Communication". And fits with my Occam's Razor philosophy.
I recently listed a beautiful cover (set of 5 stamps) - it had about 10 looks and 1 bid (no watches). In preparation for shipping a few days before closing I noticed a bend in one stamp visible only when tilted a certain way.
I took a closeup of the stamp and added it to the listing with an edit to the description for full disclosure. Problem solved for philatelic-voyeurs who now have complete and accurate information from which to bid. Essentially same standing as if done initially so no arguments from them, right?
But what about the potential harm and aggro to the bidder? Simple (refer to the opening paragraph) with no rules/exceptions/moral outrage invoked. I emailed him (prior to the edits) with an explanation of the discovery and remedy and an offer of 3 options: cancel the bid, leave the bid with a reasonable credit to be applied to combined sales (he had 5 other bids pending), or ask me to consider another acceptable solution at his discretion. An option was chosen, the bid stood, and the buyer is happy-happy-happy.
So how about that? Surely Libertarians will cheer whileh Socialists will want more government interference (sorry, can't help but rile the anti-politics-in-stamp-discussion folks). 
But I can sleep at night and our beloved SoR Auction Moderator can use the spare time for...uh...stamp collecting!
Cheers, Dave.
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Yes, "communication" is what I have always stressed. However, problems keep arising between buyers and sellers despite my (and others like you) telling people to communicate. Oh, yes, what is always contained in the first sentence of 100% of the disputes that I receive? "I sent the buyer/seller several messages, but they won't respond."
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Those @@@s were my idea. The thought was that they would draw attention to the "Highlighted Auction Area of the Week." Apologies for the disruption to your sort queue.
I'll post a request asking that sellers place them at the END of their listing title. That way we can still search for lots with the @@@s to find the lots participating in the fun, but they won't scramble the regular searches. Would that solve the problem?
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If you go into "search" in the auction, change from "seller" to "key word" and type in your requirement then what you are looking for will come up(if any). Sellers codes at the start or "@@@@" has no bearing whatsoever on what comes up.
The crux of the matter is putting in the right "key words".
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Anglophile:-
Some sellers are loathe to put your precise description as their knowledge may not be as great as yours.
Again a sellers code is listed at the front possibly entirely due to habit as other sites cut off half way through the description, or once you have described the item there is no space left for a code, so the code goes in first then the description in the remaining space.
I am quite sure you/me would be extremely upset if the seller sent the wrong item.
I can understand your requirement if the purchase price of the item you are looking for is several dollars, but for items selling for 10cents to a couple of bucks??
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Auctions - Approvals
You know, I just went in and added those @@@ to the titles of the auctions and really, you should not be able to change a listing if there is a bid on it. I'm not complaining as it is far easier to add the "@@@" after its listed than while listing it, but in theory it is a bug I think. Speaking for myself if I placed a bid on an item and it stated it was MNH at the time I placed the bid, I would not go back to check later on if the item still states MNH. When I got the stamp and looked at it and found it mint I would scratch my head as the listing had been changed to mint after the fact. While I doubt if anyone here would ever do that, I am pretty sure on some other sites it would be if you could. I know I have tried to change a listing on another site after finding out I made a mistake, and had to cancel the item while there was bids on it and then note in the cancellation that there was an error in the description"
Greg
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re: Editing Auction Lots With Bids
Hi Everyone;
Soundcrest said:
"You know, I just went in and added those @@@ to the titles of the auctions and really, you should not be able to change a listing if there is a bid on it."
If you check the auction rules, there are only certain things that are not able to be changed, after a lot has received bids.
The two that I'm aware of are:
1) Price
2) Auction Duration
3) A possible third might be shipping terms?
Maybe Michael####s can add to this info.
Just thinkin'....
TuskenRaider
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re: Editing Auction Lots With Bids
A seller is permitted to make some changes to an auction lot after it has received a bid. The edits that are permitted are to allow a seller to clarify/fix descriptions, including the title.
The information that cannot be edited is:
- auction closing date
- starting bid
- buy it now price
- activation status
- shipping and payment terms
- "Delete Flag" field (the lot cannot be deleted)
Note that a seller can change shipping and payment terms at any time. However, changes made will only apply to items that had not previously been sold, or active lots with no bids on them.
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Auctions - Approvals
re: Editing Auction Lots With Bids
I do think though that the title and the photo should not be allowed to be changed once there is a bid. While I do not think that a person would intentionally change it (say from MNH to hinged) or swap stamps, better to be safe than sorry. On the other hand it is nice to be able to change the photo if there is a bid and someone tells you you have the wrong photo.
Greg
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re: Editing Auction Lots With Bids
Greg,
If a seller makes a change to the title, say from MNH to hinged, changes the image, or makes any other material change in the item description AFTER a bid has been placed, and that bidder is the winner of the item, I would hope that the seller would be willing to cancel the purchase if the buyer doesn't want the item. If the buyer states that he was looking for MNH, but the change in description turned the item into an item that was not as initially described and made it no longer desirable, to me that is a justified reason for wanting to cancel the transaction.
HOWEVER, the buyer will have to follow the rules, notify the seller of the desire to terminate the purchase, AND the seller will have to agree. If the seller doesn't agree, I would be willing to uphold a dispute for the buyer in this instance.
The better course of action would be for a seller upon making a material change to contact the bidder(s) to notify them of the changes. If the bidder(s) are no longer interested in the item, the seller should contact the Auctioneer or WebMaster to delete the listing.
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26 May 2016
07:52:27am
re: Editing Auction Lots With Bids
"The better course of action would be for a seller upon making a material change to contact the bidder(s) to notify them of the changes. If the bidder(s) are no longer interested in the item, the seller should contact the Auctioneer or WebMaster to delete the listing."
I believe that is too complex. The original suggestion of no changes to pictures/title/description for items with a bid is the correct one.
In the event of a listing error, the method should be: cancellation of existing bids, deletion of the auction and relisting with the correct description. Much better that the bidder on an incorrect description get an email letting him know there was an error in the listing and the auction was cancelled, rather than attempt to go through with a transaction that has already had an error identified.
While I am loathe to suggest more things for Tim's "to-do" list, I think that checking for a bid before allowing an edit of these fields is a small programming change.
Roy
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re: Editing Auction Lots With Bids
A really simple solution, I think, which I encountered and went very well. It eschews rules/exceptions/moral outrage in deference to the fundamental tenet of "Communication". And fits with my Occam's Razor philosophy.
I recently listed a beautiful cover (set of 5 stamps) - it had about 10 looks and 1 bid (no watches). In preparation for shipping a few days before closing I noticed a bend in one stamp visible only when tilted a certain way.
I took a closeup of the stamp and added it to the listing with an edit to the description for full disclosure. Problem solved for philatelic-voyeurs who now have complete and accurate information from which to bid. Essentially same standing as if done initially so no arguments from them, right?
But what about the potential harm and aggro to the bidder? Simple (refer to the opening paragraph) with no rules/exceptions/moral outrage invoked. I emailed him (prior to the edits) with an explanation of the discovery and remedy and an offer of 3 options: cancel the bid, leave the bid with a reasonable credit to be applied to combined sales (he had 5 other bids pending), or ask me to consider another acceptable solution at his discretion. An option was chosen, the bid stood, and the buyer is happy-happy-happy.
So how about that? Surely Libertarians will cheer whileh Socialists will want more government interference (sorry, can't help but rile the anti-politics-in-stamp-discussion folks). But I can sleep at night and our beloved SoR Auction Moderator can use the spare time for...uh...stamp collecting!
Cheers, Dave.
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re: Editing Auction Lots With Bids
Yes, "communication" is what I have always stressed. However, problems keep arising between buyers and sellers despite my (and others like you) telling people to communicate. Oh, yes, what is always contained in the first sentence of 100% of the disputes that I receive? "I sent the buyer/seller several messages, but they won't respond."
Login to Like
this post
re: Editing Auction Lots With Bids
Those @@@s were my idea. The thought was that they would draw attention to the "Highlighted Auction Area of the Week." Apologies for the disruption to your sort queue.
I'll post a request asking that sellers place them at the END of their listing title. That way we can still search for lots with the @@@s to find the lots participating in the fun, but they won't scramble the regular searches. Would that solve the problem?
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this post
Auctions - Approvals
re: Editing Auction Lots With Bids
If you go into "search" in the auction, change from "seller" to "key word" and type in your requirement then what you are looking for will come up(if any). Sellers codes at the start or "@@@@" has no bearing whatsoever on what comes up.
The crux of the matter is putting in the right "key words".
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this post
Auctions - Approvals
re: Editing Auction Lots With Bids
Anglophile:-
Some sellers are loathe to put your precise description as their knowledge may not be as great as yours.
Again a sellers code is listed at the front possibly entirely due to habit as other sites cut off half way through the description, or once you have described the item there is no space left for a code, so the code goes in first then the description in the remaining space.
I am quite sure you/me would be extremely upset if the seller sent the wrong item.
I can understand your requirement if the purchase price of the item you are looking for is several dollars, but for items selling for 10cents to a couple of bucks??
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