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What we collect!
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General Philatelic/Gen. Discussion : Problem with International Shipping

 

Author
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carlberky
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21 Dec 2016
09:09:07am
In the description area of all the stamps that I sell, I have a disclamer of 'Shipping to US and Canada only'. A sale to a guy in Brazil slipped by me.

Since I offer free shipping, I thought $5 would cover the International postage, and negotiated a new sale price.

The Post Office offers an International envelope for $6.45, but the clerk said that since there was a cardboard stiffener, it was not an envelope ... it was a package. $13.50, please.

I ended up refunding and cancelling the sale.
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"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
ikeyPikey
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21 Dec 2016
09:38:25am
re: Problem with International Shipping

I have been thru the same argument with the US Postal Service.

I posted an 8x8" bubble envelope with a stiffener & collectibles for the grandchildren (cards, stamps, Wall-E cd) overseas.

Width was now just over 1/4", which should have upgraded me from letter to flat but, either way, cost U$D ~5.

Clerk insisted I pay the parcel rate, eg, U$D ~10.

Being an accommodating sort, I next tried a 6x9" photo mailer (same sort of contents).

I expected that the photo mailer would travel at the letter/flat rate (much less than 1/4" thick) plus the non-machinable charge.

Different clerk, different post office, different *county*, same result: the clerk insisted it be rated as a parcel, doubling the price from U$D ~5 to U$D ~10.

"But a letter can be rigid" says I, "and that adds only 21 cents."

"Yes, but that is for 'rigid', and this is actually STIFF."

I got stiffed, in more ways than one.

I next wrote the USPS HQ on my letterhead, asking for a ruling about the photo mailers, on their letterhead.

They never answered that simple question.

Of late, I have resorted to ikeyPikey's Maxim: "Count on indifference to make a difference."

I insert stiffeners in a greeting-card-sized envelope.

In the middle, along the top, I hand-write the amount of postage for a first-class letter and, underneath that, write "21c".

I put what I think is the correct letter rate worth of postage on the right side of the envelope.

I add twenty-one cents worth of postage over on the left side of the envelope - perhaps inadvertently creating the impression that I added the 21c after a window clerk told me to pay the non-machinable surcharge - and toss the envelope into the outbound mail slot. Sans customs declaration, to boot.

These arrive at their destination, on time, intact, no postage due, no nothing. Indifference rules! YMMV.

Cheers,

/s/ ikeyPikey

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michael78651
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21 Dec 2016
10:55:42am
re: Problem with International Shipping

Anything sent in a "bubble" mailer is automatically considered to be a parcel.

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www.hipstamp.com/store/the-online-stamp-shop
seanpashby
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21 Dec 2016
02:12:20pm
re: Problem with International Shipping

Maybe the way to go would be to send all stamp shipments in leftover Christmas cards.

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carlberky
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21 Dec 2016
02:26:35pm
re: Problem with International Shipping

... send all stamp shipments in leftover Christmas cards

Ouch! Some Postal employees have been caught 'collecting' gift envelopes.

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"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
Webpaper
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21 Dec 2016
03:40:20pm
re: Problem with International Shipping

The photo mailers I have measure .27 at the edge with a digital caliper and do indeed "scrape": when passed through the template at the PO.

What used to be well under a $1.00 is now well over $2.00 most of the time. Depends on the clerk - some charge under $1.00, some add the 21 cents but most charge the parcel rate.

A brand new clerk just out of training said they were trained to place the envelope flat on the counter and try to bend the envelope 90 degrees and if it would bend it was OK at the lower rate (destroying the photo or enclosed item in the process of course).

Grrrr

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Noernberg
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23 Dec 2016
03:11:29pm
re: Problem with International Shipping

90 degrees? That's ridiculous. The flex test (for domestic "flats" anyways) dictates they only have to flex two inches, which is a far cry from 90 degrees!

Source: http://pe.usps.com/text/dmm300/201.htm#1096362

I bet they hand out free "Welcome to the USPS" Sharpie markers, too. Standard issue for their new graduates.

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www.noernbergstamps.com
philb
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23 Dec 2016
09:29:29pm

Auctions
re: Problem with International Shipping

Hang in Carl, every time i go to the post office i get a different opinion..sometimes i just tell them do it(what i ask) and they do ! What do i have to lose ? Happy

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"If a man would be anything, he must be himself."
BenFranklin1902
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Tom in Exton, PA

24 Dec 2016
12:20:48pm

Approvals
re: Problem with International Shipping

One time I was mailing a box to Australia and the postal clerk pulled out a soft measuring tape and proceeded to wrap it around the entire box. He then turned the box sideways and did the same. When I asked him what he was doing, he said that's the new way to measure. Then he quoted me $40 something. I balked, took my package and left.

I went to the next town over and the postal clerk there did the correct height, width and length measurements. It cost me $12 to mail.

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philb
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25 Dec 2016
10:12:46am

Auctions
re: Problem with International Shipping

Exactly, or come back when another clerk is on duty !

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"If a man would be anything, he must be himself."
cdj1122
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Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

29 Dec 2016
11:20:18am
re: Problem with International Shipping

All the more important to cultivate that favorite clerk who smiles when they see you and chats about the kids or grand kids.

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Author/Postings
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carlberky

21 Dec 2016
09:09:07am

In the description area of all the stamps that I sell, I have a disclamer of 'Shipping to US and Canada only'. A sale to a guy in Brazil slipped by me.

Since I offer free shipping, I thought $5 would cover the International postage, and negotiated a new sale price.

The Post Office offers an International envelope for $6.45, but the clerk said that since there was a cardboard stiffener, it was not an envelope ... it was a package. $13.50, please.

I ended up refunding and cancelling the sale.

Like
Login to Like
this post

"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
Members Picture
ikeyPikey

21 Dec 2016
09:38:25am

re: Problem with International Shipping

I have been thru the same argument with the US Postal Service.

I posted an 8x8" bubble envelope with a stiffener & collectibles for the grandchildren (cards, stamps, Wall-E cd) overseas.

Width was now just over 1/4", which should have upgraded me from letter to flat but, either way, cost U$D ~5.

Clerk insisted I pay the parcel rate, eg, U$D ~10.

Being an accommodating sort, I next tried a 6x9" photo mailer (same sort of contents).

I expected that the photo mailer would travel at the letter/flat rate (much less than 1/4" thick) plus the non-machinable charge.

Different clerk, different post office, different *county*, same result: the clerk insisted it be rated as a parcel, doubling the price from U$D ~5 to U$D ~10.

"But a letter can be rigid" says I, "and that adds only 21 cents."

"Yes, but that is for 'rigid', and this is actually STIFF."

I got stiffed, in more ways than one.

I next wrote the USPS HQ on my letterhead, asking for a ruling about the photo mailers, on their letterhead.

They never answered that simple question.

Of late, I have resorted to ikeyPikey's Maxim: "Count on indifference to make a difference."

I insert stiffeners in a greeting-card-sized envelope.

In the middle, along the top, I hand-write the amount of postage for a first-class letter and, underneath that, write "21c".

I put what I think is the correct letter rate worth of postage on the right side of the envelope.

I add twenty-one cents worth of postage over on the left side of the envelope - perhaps inadvertently creating the impression that I added the 21c after a window clerk told me to pay the non-machinable surcharge - and toss the envelope into the outbound mail slot. Sans customs declaration, to boot.

These arrive at their destination, on time, intact, no postage due, no nothing. Indifference rules! YMMV.

Cheers,

/s/ ikeyPikey

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"I collect stamps today precisely the way I collected stamps when I was ten years old."
Members Picture
michael78651

21 Dec 2016
10:55:42am

re: Problem with International Shipping

Anything sent in a "bubble" mailer is automatically considered to be a parcel.

Like
Login to Like
this post

www.hipstamp.com/sto ...
Members Picture
seanpashby

21 Dec 2016
02:12:20pm

re: Problem with International Shipping

Maybe the way to go would be to send all stamp shipments in leftover Christmas cards.

Like
Login to Like
this post
Members Picture
carlberky

21 Dec 2016
02:26:35pm

re: Problem with International Shipping

... send all stamp shipments in leftover Christmas cards

Ouch! Some Postal employees have been caught 'collecting' gift envelopes.

Like
Login to Like
this post

"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
Members Picture
Webpaper

21 Dec 2016
03:40:20pm

re: Problem with International Shipping

The photo mailers I have measure .27 at the edge with a digital caliper and do indeed "scrape": when passed through the template at the PO.

What used to be well under a $1.00 is now well over $2.00 most of the time. Depends on the clerk - some charge under $1.00, some add the 21 cents but most charge the parcel rate.

A brand new clerk just out of training said they were trained to place the envelope flat on the counter and try to bend the envelope 90 degrees and if it would bend it was OK at the lower rate (destroying the photo or enclosed item in the process of course).

Grrrr

Like
Login to Like
this post
Members Picture
Noernberg

23 Dec 2016
03:11:29pm

re: Problem with International Shipping

90 degrees? That's ridiculous. The flex test (for domestic "flats" anyways) dictates they only have to flex two inches, which is a far cry from 90 degrees!

Source: http://pe.usps.com/text/dmm300/201.htm#1096362

I bet they hand out free "Welcome to the USPS" Sharpie markers, too. Standard issue for their new graduates.

Like
Login to Like
this post

www.noernbergstamps. ...
Members Picture
philb

23 Dec 2016
09:29:29pm

Auctions

re: Problem with International Shipping

Hang in Carl, every time i go to the post office i get a different opinion..sometimes i just tell them do it(what i ask) and they do ! What do i have to lose ? Happy

Like
Login to Like
this post

"If a man would be anything, he must be himself."
Members Picture
BenFranklin1902

Tom in Exton, PA
24 Dec 2016
12:20:48pm

Approvals

re: Problem with International Shipping

One time I was mailing a box to Australia and the postal clerk pulled out a soft measuring tape and proceeded to wrap it around the entire box. He then turned the box sideways and did the same. When I asked him what he was doing, he said that's the new way to measure. Then he quoted me $40 something. I balked, took my package and left.

I went to the next town over and the postal clerk there did the correct height, width and length measurements. It cost me $12 to mail.

Like 
2 Members
like this post.
Login to Like.
Members Picture
philb

25 Dec 2016
10:12:46am

Auctions

re: Problem with International Shipping

Exactly, or come back when another clerk is on duty !

Like 
1 Member
likes this post.
Login to Like.

"If a man would be anything, he must be himself."

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
29 Dec 2016
11:20:18am

re: Problem with International Shipping

All the more important to cultivate that favorite clerk who smiles when they see you and chats about the kids or grand kids.

Like 
1 Member
likes this post.
Login to Like.

".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
        

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