Discussion - Member to Member Sales - Research Center
Discussion - Member to Member Sales - Research Center
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When I have call the Internet provider about issues, the first thing they always did was check the modem (DSL or cable) remotely.
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Internet providers generally only upgrade equipment if you complain. Even though they have more up to date modems and routers - they only hand them out if you either call support to complain about an issue or proactively follow what they have on hand and then go in and ask for the new stuff. We finally gave up using provided stuff and just bought our own since most of the cable dsl home user stuff is crap anyway. You still have to contact the provider and ensure the stuff is properly registered on their network. People are running so many devices now that it often challenges the capacity of older slower equipment. Sometimes you don't even realize til you start to count them up. PC's, laptops, smart tv's, cellphones, security cameras, doorbells, kindles, tablets and all these talking blocks and picture frames, stereo systems, game consoles and i'm sure there are other things I haven't mentioned.
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The combo is a more basic unit generally. Having a separate router gives you more options depending exactly what you have but its generally possible to use a combo. The shift to separate components is partially driven by the fact that modems don't change much but routers are becoming more complex items. A separate router also allows for more flexible wifi positioning and possibly increased network control depending on the router you have.
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We have Verizon Fios and within the past year they came and upgraded us to some Quantum speed service, and replaced our modem with anticipation of 5G service. If you look at the options for wifi at our house you will see our modem address, and the same one below it with 5G as the last digits.
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I bought my first modem in 1986 for an Atari 800. Had fun with the local BBS.
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For the last couple of months we have been having a horrible time with our internet, we could not open attachments on emails,and everything ran really slow, when we called support no one had an answer except "we will write up a ticket". They must have wrote a bunch of tickets because today they acknowledged there was a problem from their end to our modem. A friendly technician arrived and my wife said "he fixed the problem". I asked him what was wrong and he said that the last modem they installed was never registered and he called it in and registered it. This guy was on the ball and the last guy..with the modem could not have cared less.
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re: Modem modem
When I have call the Internet provider about issues, the first thing they always did was check the modem (DSL or cable) remotely.
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this post
10:28:12am
re: Modem modem
Internet providers generally only upgrade equipment if you complain. Even though they have more up to date modems and routers - they only hand them out if you either call support to complain about an issue or proactively follow what they have on hand and then go in and ask for the new stuff. We finally gave up using provided stuff and just bought our own since most of the cable dsl home user stuff is crap anyway. You still have to contact the provider and ensure the stuff is properly registered on their network. People are running so many devices now that it often challenges the capacity of older slower equipment. Sometimes you don't even realize til you start to count them up. PC's, laptops, smart tv's, cellphones, security cameras, doorbells, kindles, tablets and all these talking blocks and picture frames, stereo systems, game consoles and i'm sure there are other things I haven't mentioned.
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09:55:27pm
re: Modem modem
The combo is a more basic unit generally. Having a separate router gives you more options depending exactly what you have but its generally possible to use a combo. The shift to separate components is partially driven by the fact that modems don't change much but routers are becoming more complex items. A separate router also allows for more flexible wifi positioning and possibly increased network control depending on the router you have.
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re: Modem modem
We have Verizon Fios and within the past year they came and upgraded us to some Quantum speed service, and replaced our modem with anticipation of 5G service. If you look at the options for wifi at our house you will see our modem address, and the same one below it with 5G as the last digits.
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this post
re: Modem modem
I bought my first modem in 1986 for an Atari 800. Had fun with the local BBS.
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this post